EKIKO Silk Eye Mask Rose Pink
Delivery & Returns
We have a 50-day return policy, which means you have 50 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, undamaged and without wear and tear, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at enquiries@ekiko.co.nz. Please note that returns will need to be sent to the following address: PO BOX 302010, North Harbour 0751
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at enquiries@ekiko.co.nz.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on final sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us at enquiries@ekiko.co.nz for all queries related to exchanges.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at enquiries@ekiko.co.nz.
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PRODUCT DETAILS
Discover the secret to a restful night's sleep with the EKIKO Silk Eye Mask. Crafted from the finest 23 momme 100% Mulberry Silk, this luxurious eye mask is your ultimate sleep companion, combining style, comfort, and unparalleled sleep technology.
Key Features of EKIKO Silk Eye Mask
- Premium Quality: Made from 100% Mulberry Silk, our 23 momme silk is soft, durable, and exudes elegance.
- Light Blocking Technology: Designed with Light Blocking Technology, the EKIKO eye mask ensures complete darkness for an uninterrupted sleep experience.
- Silver Ionised Silk: Infused with silver ions, our silk is antibacterial and skin-friendly, promoting a clean and healthy sleep environment.
- Adjustable Strap: Features a gentle, adjustable strap that fits comfortably around your head without tangling hair or feeling tight.
Benefits of Using EKIKO Silk Eye Mask
- Enhanced Sleep Quality: Encourages deeper REM sleep and improves overall sleep quality by blocking out light and distractions.
- Skin Health: The antibacterial properties of silver ionised silk help keep your skin clean, reducing the chances of breakouts and irritation.
- Luxurious Comfort: The softness of Mulberry Silk provides unmatched comfort, making it feel like you're sleeping on a cloud.
Why Choose EKIKO?
The EKIKO Silk Eye Mask is not just an accessory; it's an investment in your health and well-being. By ensuring a night of deep, restorative sleep, our eye mask aids in recovery, mood improvement, and enhances your natural beauty by promoting healthy skin. Step into a world of serene sleep and wake up feeling refreshed and rejuvenated with EKIKO.
- Improved Deep Sleep
- Antibacterial & Skin-Friendly
- Ultimate Comfort and Style
Upgrade your sleep routine with the EKIKO Silk Eye Mask and transform your nights into a luxurious escape. Discover the beauty of restful sleep and radiant mornings with EKIKO.
REVIEWS
PRODUCT SPECIFICATIONS
Technical Specifications & Certifications
- Suitable for: All skin types
- Size: Adjustable (70cm)
- Weight: 50 g (Eye Mask), 12g (Silk Travel Pouch)
- Treatment: Anti-bacterial silver ion treatment
- Fabric: 23 momme mulberry silk (highest quality silk)
- Ethical Certification: OEKO-TEX® - Responsibly made
- Integrated Eye Cup Cushions: Yes
- Added Artificial Chemicals: None
- Packaging: Each product is individually packed and comes in its own box.
- Designed in: New Zealand
SHIPPING & RETURNS
Returns Policy
At EKIKO, your satisfaction is our top priority. We are proud to offer a 50-night guarantee on our EKIKO Weighted Blanket. If, after trying it for 50 nights, you find it hasn't met your expectations, we invite you to return it for a full refund.
Shipping
Our goal is to expedite your order promptly and efficiently. Orders are processed within 1 working day, with nationwide shipping across NZ. Utilizing NZ Post's overnight courier service, we aim for next-day delivery, though please allow for a delivery window of 1-3 working days in urban areas and 3-5 days for rural addresses. Your restful sleep is our priority, and we strive to get EKIKO to your door as swiftly as possible.